Shipping Information

Our Canadian orders ship from our Toronto, ON warehouse and our USA orders ship via Buffalo, NY when shipped via UPS.
We will only ship to confirmed international addresses.

We ship via UPS whenever possible and via regular Post for small parcel orders. Larger orders may be shipped via LTL.
Orders generally ship within 1-2 business days after receipt of payment.

Shipping options and delivery times:
Standard Shipping – 3 to 5 Business Days
Expedited Shipping – 2 to 3 Business Days
Next Day Shipping – 1 Business Day (in order to receive packages next day, orders must be placed prior to the Shipping cut-off time)

Shipping cut-off time is Monday-Friday by 2:30 p.m. EST. Orders that are received after the cut-off time will be shipped out the next business day.

SOLO Music Gear strives to meet delivery or shipment cut-off times. But please note that delivery dates and/or shipment dates with any order are estimates only and do not represent fixed or guaranteed delivery or shipment cut-off times.

Free Shipping:
Free shipping is valid on most orders $199 and over before tax and under 50 lbs combined in Canada and the Lower 48 States.  The excluded products usually are the overweight, large sized items. Free shipping must be selected as the shipping method upon checkout.

Shipping Outside of Canada or USA
Solo Music Gear does offer shipping outside of Canada and the USA.
There is a flat rate applied upon checkout as the respected country is selected.
The flat rate only applies to certain countries, (Belgium, France, Germany, Italy, Ireland, United Kingdom) to name a few.
If your country is not on the checkout page, shipment quotes are still available upon request.
We will need the Solo Product SKU number, and your full address to generate a proper quote.
Please send shipment inquiries to, or by using our Contact Us Form.

Remote locations, some rural addresses and areas deemed “Beyond Point” are subject to a surcharge. If this is the case you will be notified before your order is processed.

Solo Music Gear may cancel your order at any time without notice.  Solo Music Gear reserves the right to select shipping method when customer selects Free Shipping at checkout.